Please read these Terms & Conditions carefully before using the bj11 platform. By accessing or using any part of bj-11.asia, you agree to be bound by the terms set out below.
Only persons aged 18 years or older may register and wager on bj11. Identity verification is mandatory and underage gambling is strictly prohibited.
Each player may hold only one active bj11 account. Duplicate accounts are subject to immediate suspension and forfeiture of balances pending review.
All deposits and withdrawals via bKash, Nagad, Rocket, and Upay are processed under strict anti-money-laundering procedures in full compliance with applicable rules.
Bonuses and promotional funds are subject to wagering requirements. Abuse or manipulation of bonus systems results in cancellation of the relevant bonus and may lead to account closure.
These Terms & Conditions constitute the entire agreement between you and bj11. They supersede all prior communications, representations, or agreements relating to the bj11 platform.
All disputes must first be submitted to bj11 customer support. bj11 aims to resolve complaints within 14 business days in a fair and transparent manner.
These Terms & Conditions form a legally binding agreement between you ("the Player") and bj11 ("the Company", "we", "us", "our") operating the website bj-11.asia. If you do not agree with any part of these Terms, you must cease using the bj11 platform immediately. Continued use of the platform constitutes unconditional acceptance of these Terms & Conditions in their entirety.
Welcome to bj11, an online casino and sports betting platform operated at bj-11.asia and serving players primarily in Bangladesh. bj11 provides access to a broad range of gaming products including but not limited to casino slots, live dealer table games, sports betting markets (with a focus on cricket, football, tennis, snooker, and kabaddi), and skill-based games such as Monster Plinko.
These Terms & Conditions ("Terms") govern your access to and use of the bj11 platform, website, mobile applications, and all associated services. By creating an account, depositing funds, claiming a bonus, or placing any wager on the bj11 platform, you confirm that you have read, understood, and agreed to be bound by these Terms in full, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
bj11 reserves the right to update or amend these Terms at any time. Material changes will be communicated by email or prominent notice on the website. Continued use of the platform following any such notification constitutes acceptance of the revised Terms.
The following definitions apply throughout these Terms & Conditions:
You must be at least 18 years of age to register an account or participate in any real-money gaming activity on the bj11 platform. By registering, you represent and warrant that you are 18 years of age or older. bj11 may request documentary evidence of age at any time, and accounts found to be held by persons under 18 will be closed immediately with any funds handled in accordance with applicable regulations.
You are solely responsible for ensuring that online gambling is lawful in your jurisdiction before registering or wagering on bj11. Access from Prohibited Jurisdictions is not permitted. bj11 accepts no liability for any breach of local laws arising from a Player's use of the platform from a Prohibited Jurisdiction.
To open a bj11 account you must provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and mobile phone number. You agree to keep this information up to date. Providing false registration information is a material breach of these Terms and grounds for immediate account termination.
Each individual may hold only one registered account on bj11. Opening duplicate accounts — whether in the same name, mobile number, email address, household, device, or IP address — is strictly prohibited. bj11 reserves the right to merge, suspend, or permanently close all duplicate accounts and void associated balances and winnings.
bj11 is required to verify the identity of all Players before processing withdrawals and may request KYC documentation at any stage. Acceptable documents include a valid National Identity Card (NID), passport, or government-issued photo identification, together with proof of address (utility bill, bank statement dated within three months) and, where relevant, proof of payment method ownership. Failure to provide requested documentation within the timeframe specified may result in suspension of withdrawal requests until verification is complete.
You are solely responsible for maintaining the confidentiality of your bj11 account credentials, including your username and password. You must not share your login details with any third party. bj11 will not be held liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep credentials secure. If you suspect that your account has been compromised, you must notify bj11 support immediately at [email protected].
The bj11 platform operates primarily in Bangladeshi Taka (BDT). All account balances, wagers, winnings, and transaction records are denominated in BDT unless otherwise stated. Currency conversion, where applicable, will be applied at the exchange rate prevailing at the time of the transaction.
An account is considered inactive if no login or real-money transaction has occurred for a continuous period of twelve (12) months. bj11 reserves the right to apply a monthly administration fee to inactive accounts in accordance with the fee schedule published on the platform. Players will be notified before any fee is deducted. Accounts with a zero balance that remain inactive for twenty-four (24) consecutive months may be permanently closed.
You may request closure of your bj11 account at any time by contacting customer support. Before closure, all pending wagers will be settled and any remaining real money balance will be returned to your registered payment method following standard KYC verification. Bonus balances are non-withdrawable and will be forfeited upon account closure.
bj11 currently accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, and approved bank transfers. The availability of specific payment methods may change, and bj11 will publish current options on the Cashier page of the platform. All payment methods must be registered in the Player's own name; third-party deposits are not permitted.
Minimum and maximum deposit amounts are displayed in the bj11 Cashier section and are subject to change at bj11's discretion. Deposits are generally credited to the player account within minutes of confirmation by the payment provider. In exceptional circumstances, processing may take up to twenty-four (24) hours. If a deposit is not reflected after this period, Players should contact support with their transaction reference number.
Withdrawal requests are processed within one (1) to three (3) business days following successful KYC verification. bj11 reserves the right to conduct additional verification checks before approving withdrawals. Withdrawals will only be made to a payment method previously used to fund the account or to a verified account held in the Player's name. The minimum withdrawal amount is displayed in the Cashier section.
bj11 operates strict anti-money laundering (AML) and counter-terrorism financing (CTF) procedures. Funds deposited into a bj11 account must originate from a legitimate source and must be owned by the Player. bj11 reserves the right to request source-of-funds documentation before processing any withdrawal. Suspicious transactions will be reported to the relevant authorities in accordance with applicable law. Any attempt to use bj11 for money laundering will result in immediate account closure and forfeiture of all balances.
bj11 does not currently charge fees on standard deposits or withdrawals. However, your payment provider (e.g., bKash, Nagad, Rocket) may apply their own transaction charges. bj11 accepts no responsibility for third-party fees levied by payment service providers. Any fees introduced by bj11 in the future will be disclosed in the Cashier section with reasonable advance notice.
bj11 offers various bonuses and promotions to eligible Players from time to time, including welcome bonuses, reload bonuses, free spins, cashback offers, and loyalty rewards. All bonuses are subject to the specific terms published alongside each promotion, including wagering requirements, minimum deposit thresholds, game restrictions, and expiry dates. In the event of any conflict between general bonus terms and promotion-specific terms, the promotion-specific terms shall prevail.
Unless stated otherwise, bonus funds must be wagered a minimum number of times (the "Wagering Requirement") before they can be converted to withdrawable real money. The applicable Wagering Requirement multiplier is stated in each individual promotion's terms. Only wagers placed with bonus funds contribute to the Wagering Requirement. Wagers on certain games may contribute at a reduced rate or not at all, as specified in the relevant promotion terms.
bj11 operates a zero-tolerance policy towards bonus abuse. This includes but is not limited to: opening multiple accounts to claim bonuses multiple times; using arbitrage strategies or low-risk betting patterns to extract bonus value; collusion with other Players; and exploiting technical errors or software vulnerabilities. bj11 reserves the right to void bonuses, confiscate associated winnings, and permanently close accounts found to be engaged in bonus abuse.
All bonuses and free spins are subject to an expiry period as stated in the relevant promotion. Bonus funds and any winnings derived from them that remain in the account after the expiry date will be removed automatically. bj11 is not obliged to provide notice before removing expired bonus funds.
Each casino game and sports betting market available on bj11 is governed by its own specific rules, which are accessible within the game interface or betting market. Players are responsible for familiarising themselves with the applicable game rules before placing any wager. bj11 accepts no responsibility for losses arising from a Player's failure to understand the rules of a game or betting market.
bj11 reserves the right to refuse, limit, or void any wager at its sole discretion, including where a wager is placed on an event that has already commenced, where pricing errors have occurred, or where bj11 reasonably suspects that a wager was placed in breach of these Terms. Wagers are not binding on bj11 until confirmed and recorded in the system.
In the event of a technical malfunction, software error, or game interruption, bj11 reserves the right to void affected wagers and refund stakes to Players' accounts. "Malfunction voids all pays and plays" is a standard principle applied across all bj11 casino games. bj11 will not be liable for losses arising from system errors that are outside our reasonable control.
Minimum and maximum stake amounts apply to all games and betting markets on the bj11 platform. These limits are displayed within the relevant game or market and may vary by game type, market, or Player account tier. bj11 reserves the right to impose individual stake limits on any Player account without prior notice.
Sports bets may be declared void where an event is cancelled, abandoned, or postponed beyond the period specified in the relevant betting rules. Void bet stakes are returned to the Player's real money balance. In accumulator bets, a void selection is treated as a non-runner and the remaining selections continue. Specific void rules for cricket, football, snooker, and other sports are published in the Sports Betting Rules section of the bj11 platform.
The following conduct is strictly prohibited on the bj11 platform. Violation of any of the prohibitions below may result in immediate account suspension, permanent closure, and forfeiture of balances:
All content on the bj11 platform — including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, and software — is the property of bj11 or its content and technology suppliers and is protected by applicable intellectual property laws. The bj11 name, logo, and all associated marks are trademarks of bj11 and may not be used without express prior written consent.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bj11 platform for personal, non-commercial entertainment purposes only. This licence does not include the right to: scrape, download, or store platform content in bulk; modify or create derivative works based on platform content; or use any data mining, robots, or similar data gathering tools on the platform.
To the fullest extent permitted by applicable law, bj11 and its directors, employees, affiliates, agents, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the bj11 platform, including losses of profit, data, goodwill, or other intangible losses.
bj11's total aggregate liability to you for any claim arising out of or in connection with these Terms or the platform shall not exceed the total amount of real money deposits made by you to your bj11 account in the thirty (30) days immediately preceding the event giving rise to the claim.
bj11 does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. You access the platform at your own risk. bj11 is not responsible for any third-party software, hardware, or network failures that affect your ability to access or use the platform.
bj11 is committed to providing a safe and responsible gaming environment. We offer Players a range of responsible gaming tools including deposit limits, loss limits, session time limits, reality checks, cool-off periods, and self-exclusion options. These tools are accessible through your bj11 account settings or by contacting customer support.
If you believe your gambling is causing harm to yourself or others, we strongly encourage you to make use of our self-exclusion facility, which suspends your account for a minimum period of six (6) months. Self-exclusion requests are processed within twenty-four (24) hours. For further guidance, please visit our dedicated Responsible Gaming page at bj-11.asia/responsible-gaming.
bj11 strictly prohibits the use of the platform by persons under 18 years of age. If you are concerned about a minor accessing the platform, please use appropriate parental control software and contact our support team immediately.
bj11 reserves the right to suspend or permanently close any Player account at its sole discretion, with or without prior notice, where: the Player has breached these Terms; bj11 is required to do so by law or regulatory authority; bj11 reasonably suspects fraudulent activity; or continued operation of the account poses a risk to bj11 or other Players. Upon termination for cause, bj11 may withhold balances pending investigation and reserve all legal remedies available.
Upon account closure (whether initiated by the Player or by bj11), all pending bets will be settled at the applicable odds and any legitimate real money balance will be returned to the Player's verified payment method. Bonus balances and associated winnings are non-refundable upon termination for cause. All rights and licences granted to you under these Terms will cease immediately upon termination.
bj11 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, bj11 will provide reasonable advance notice via email to the address registered on your account and/or by displaying a prominent notice on the bj11 platform. The date of the most recent revision is displayed at the top of this document.
If you do not accept any amended Terms, you must stop using the bj11 platform and may close your account in accordance with Section 4.4. Your continued use of the platform after the effective date of any amendment constitutes your unconditional acceptance of the revised Terms.
These Terms & Conditions are governed by and construed in accordance with the laws applicable to bj11's operating jurisdiction. Any dispute, controversy, or claim arising out of or in connection with these Terms, or the breach, termination, or invalidity thereof, shall first be referred to bj11 customer support for informal resolution.
If a dispute cannot be resolved informally within twenty-eight (28) calendar days of being referred to customer support, either party may escalate the matter through formal dispute resolution channels as required by applicable law. bj11 will cooperate fully with any regulatory authority investigation relating to a Player complaint.
Nothing in this clause limits either party's right to seek emergency injunctive or interim relief from a court of competent jurisdiction to prevent irreparable harm.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the bj11 platform, please contact our customer support team through the following channels:
When contacting support regarding a dispute or complaint, please include your registered username, the nature of your enquiry, and any relevant transaction reference numbers to help us assist you promptly.
These Terms & Conditions represent the complete and binding agreement between you and bj11. Key points to remember: you must be 18 or older; one account per person; all transactions are subject to KYC verification; bonuses carry wagering requirements; and bj11 is committed to responsible gaming. Thank you for choosing bj11 as your trusted online casino and sports betting platform in Bangladesh.
Now that you've reviewed our Terms & Conditions, explore everything bj11 has to offer — from live cricket betting and thousands of slots to premium live casino tables. Log in to your account or browse our game categories below.